Live / Slots
These terms set out how your mp66 account operates, what we collect, and how we handle your information — including transactions made through Touch 'n Go eWallet, DuitNow, and FPX. Access to our platform depends on local law and is available only where permitted in eligible regions.
When you open an account with us, you enter into an agreement that covers how we process your data, manage your wallet balance, and record your transactions. Every deposit made through Touch 'n Go eWallet, DuitNow, or FPX is logged against your account and visible in your transaction history after login. We retain these records to maintain account integrity and support any queries you raise with our team. Your account data is held securely and is not shared with third parties outside the scope of payment processing and any compliance obligations under applicable law. We do not sell personal data. Where a legal or regulatory requirement asks us to retain specific records, we will do so for the period required — after which data is removed from active systems. If you believe any record held on your account is inaccurate, you can raise a correction request through our support channel. The scope of this policy covers your account activity on mp66 and the payment rails connected to it. Availability of our platform depends on local law and the eligible regions where access is permitted.
Deposits via Touch 'n Go eWallet are recorded in your account transaction log. Each entry shows the amount, date, and status. Check your account dashboard after login to review the current state.
DuitNow transfers linked to your account are captured as individual transaction entries. If a transfer status does not update within the window shown on screen, contact support with the reference number.
FPX online banking payments are confirmed once your bank authorises the transaction. The confirmation is reflected in your account wallet balance and the transaction record section.
Where Boost is available as a payment route, transactions follow the same logging and record-keeping process as other supported e-wallets. Check your account for the current available options.
This policy is specific to your activity on mp66. It covers your account access, the transactions you make, and the content we serve to you directly. It does not extend to third-party services that process your payments independently — when you complete a Touch 'n Go eWallet or FPX transaction, that payment provider's own terms also apply to that leg of the process. Understanding the boundary keeps your account management straightforward.
Login credentials, session activity, and account settings are within scope. We hold these records and you can request a review at any time through our support channel.
All wallet deposits and withdrawals processed through mp66 are within scope. Records include Touch 'n Go eWallet, DuitNow, and FPX entries logged against your account.
Game content served through our lobby — including titles from Spadegaming, CQ9, Pragmatic Play, and Joker — is within scope for the platform experience, though each studio holds its own content licences.
Payment providers, your bank, and your mobile wallet operator each operate under their own terms. Our policy does not override those terms — it covers only what we handle on our side of the transaction.
Your account gives you direct access to the records we hold about you. After login, the transaction history section shows every deposit and withdrawal tied to your wallet, including entries from Touch 'n Go eWallet, DuitNow, and FPX. If anything looks wrong — a duplicate entry, an incorrect amount, or a missing status update — you do not need to wait. Raise the question with our support team and reference the specific transaction date and method. For account detail corrections, such as a phone number or email address change, the update path is inside your account settings. If you want to understand what personal data we hold beyond your transaction log, send a written request to our support channel and we will respond within the period required under applicable law. Requests to remove data that we are not legally required to retain will be reviewed and actioned where possible.
Your full transaction history is visible in the account dashboard after login. Entries are listed by date and payment method, including Touch 'n Go eWallet and FPX entries.
Update your contact information, phone number, or email directly inside account settings. For changes that require identity verification, follow the steps shown on that screen.
For any question about a specific transaction or account record, contact our support team with the entry date and the payment method used. We will check and respond.
To ask what personal data we hold on your account, submit a written request through our support channel. We will reply within the timeframe required by applicable law.
For anything related to this policy — data questions, correction requests, or account access concerns — our support team handles these directly. Use the contact paths below and include your account reference where relevant so we can locate your records quickly.
Start a live chat session from the mp66 support page. Quote your transaction date and payment method — Touch 'n Go eWallet, DuitNow, or FPX — so the team can pull the relevant record.
Send policy and data queries by email to the address listed on the support page. Written requests for data access or removal are handled through this channel and tracked to a response.
The current state of your account — balance, transaction log, and verification status — is shown in your account dashboard after login. Check there first before raising a query.
Account security and data handling are managed at the platform level, not delegated to game studios. Spadegaming, CQ9, Pragmatic Play, and Joker supply game content to our lobby — they are not involved in your account data, payment processing, or identity records. Those areas remain with us. Data we collect is limited to what is needed to operate your account: login credentials, transaction records, and contact details you provide. Cookies are used to maintain your session and record basic browsing behaviour on mp66; you can review cookie preferences through your browser settings. We keep account records for the period required by applicable law and remove inactive data outside that window on a rolling basis. To request changes to the data we hold, use the written request path through our support channel.
We collect only what is needed to run your account — login, transaction history, and contact details. Your data is not sold. Access is restricted to operational and compliance purposes.
Cookies on mp66 maintain your session and record basic site behaviour. Browser settings let you review or adjust cookie preferences at any time without affecting your account access.
Your account credentials are stored in hashed form. If you suspect unauthorised access, change your password through account settings immediately and contact support with the date and device details.
Records required by law are kept for the mandated period. Data outside that requirement is removed on a rolling schedule. Written removal requests are reviewed and actioned where law permits.
These questions cover the details that come up most often around account policy, data rights, and how our terms apply to your transactions.
Yes. Every Touch 'n Go eWallet deposit processed through your mp66 account is recorded in your transaction history. Our policy covers the record we hold on our side. Touch 'n Go eWallet's own terms apply to their side of the transaction — both sets of terms are in play when you use that payment route.
Your transaction history and account details are visible in the account dashboard after login. For a broader view of what personal data we hold, send a written request through our email support channel. We will respond within the timeframe required by applicable law.
Yes. For account detail corrections — phone number, email address — use the settings section inside your account. For data removal requests, submit a written request by email. We will review and action what is permitted within our legal retention obligations.
Contact our support team through live chat or email and include the transaction date, the payment method used (DuitNow or FPX), and the amount shown. We will pull the record and check it against what was received. The support page on mp66 lists the current contact options.
No. Those studios supply game content to the mp66 lobby only. They do not have access to your account credentials, transaction records, or personal data. All account data is managed by mp66 directly.
Access depends on local law and is available only where local law permits in eligible regions. We do not make eligibility decisions on behalf of users — it is your responsibility to confirm that access is permitted in your location before opening an account.